TERMS & CONDITIONS

Welcome to the website of DOMALEX NIG LTD (“DOMALEX”, “we”, “our”, or “us”).

These Terms & Conditions govern your use of our website and apply to enquiries, quotations, procurement services, product supplies, export-related services, consulting services, and other services provided by DOMALEX NIG LTD.

By accessing or using this website, submitting an enquiry, requesting a quotation, or engaging our services, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website.

1. About DOMALEX NIG LTD

DOMALEX NIG LTD is a Nigerian procurement, export, supply, logistics coordination, and consulting company providing products and business solutions to customers in Nigeria and international markets.

Our services may include:

  • Commodity export
  • Agricultural commodity supply
  • Procurement services
  • Construction material supply
  • Scrap metal supply
  • Logistics coordination
  • Tax and financial consulting
  • Business and procurement advisory services

2. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and useful.

However, product availability, specifications, prices, delivery schedules, packaging options, minimum order quantities, export availability, and other commercial information may change without notice.

Website information should therefore not automatically be considered a binding quotation, offer, guarantee, or contractual commitment.

3. Product Availability

Products displayed on our website may not always be immediately available.

Availability may depend on:

  • Current stock
  • Supplier availability
  • Product seasonality
  • Quantity required
  • Product specifications
  • Packaging requirements
  • Destination
  • Regulatory requirements
  • Market conditions

We reserve the right to confirm product availability before accepting an order.

4. Product Specifications and Quality

We aim to supply products according to agreed specifications and customer requirements.

Where applicable, product specifications may include:

  • Grade
  • Quality
  • Quantity
  • Packaging
  • Origin
  • Size
  • Weight
  • Other agreed characteristics

Customers are responsible for communicating their requirements accurately before an order is confirmed.

Where product inspection, certification, testing, or other quality verification is required, such requirements should be communicated before the order is finalized.

5. Quotations

A Request for Quote submitted through our website does not automatically create a contract between DOMALEX NIG LTD and the customer.

Quotations may be subject to:

  • Product availability
  • Market price changes
  • Quantity
  • Product specifications
  • Packaging
  • Transportation costs
  • Shipping costs
  • Taxes and duties
  • Exchange rate fluctuations
  • Destination
  • Regulatory requirements
  • Other applicable costs

Unless otherwise stated in writing, quotations may be subject to a validity period specified in the quotation.

DOMALEX NIG LTD reserves the right to correct obvious pricing, calculation, or information errors.

6. Orders and Acceptance

An order becomes binding only when it has been formally accepted by DOMALEX NIG LTD in accordance with the agreed commercial terms.

We may decline or cancel an order where:

  • The requested product is unavailable
  • Required information is incomplete
  • The customer fails to meet agreed payment terms
  • Regulatory or export restrictions apply
  • The transaction cannot reasonably be fulfilled
  • There is suspected fraud or unlawful activity
  • Circumstances outside our reasonable control prevent fulfilment

7. Minimum Order Quantity

Minimum order quantities may vary depending on the product, packaging, supplier, destination, and nature of the order.

Any applicable minimum order quantity will be communicated during the quotation or order process.

8. Prices

Prices may vary depending on market conditions, product availability, quantity, location, transportation, packaging, exchange rates, taxes, shipping costs, and other applicable expenses.

The final price applicable to an order will be the price agreed between DOMALEX NIG LTD and the customer in writing.

Unless expressly stated otherwise, quoted prices should not automatically be interpreted as including every possible tax, duty, shipping, customs, insurance, or destination charge.

9. Payment

Customers are required to comply with the payment terms agreed for their particular order or service.

Payment instructions will be communicated through appropriate official channels.

DOMALEX NIG LTD reserves the right to delay procurement, production, dispatch, shipment, or delivery where required payments have not been received in accordance with the agreed terms.

Customers should verify payment instructions carefully and should contact DOMALEX through its official contact channels if they receive suspicious or unexpected payment instructions.

10. Procurement Services

Where DOMALEX NIG LTD provides procurement services, we may assist customers with sourcing and coordinating the purchase of requested products or materials.

Procurement timelines and availability may depend on third-party suppliers and market conditions.

Unless specifically agreed in writing, DOMALEX NIG LTD does not guarantee that every requested product can be sourced at a particular price, quantity, grade, or delivery date.

11. Export Services

Our export-related services may include coordination of:

  • Product sourcing
  • Quality inspection
  • Packaging
  • Documentation
  • Shipping
  • Customs clearance
  • Delivery

Export requirements may vary depending on the product, destination country, quantity, applicable laws, customs requirements, and other factors.

Customers are responsible for providing accurate information required for export processing and destination delivery.

Where specialist third-party providers are required, DOMALEX may coordinate with relevant service providers.

12. Customs, Taxes and Duties

Unless expressly agreed otherwise in writing, customers may be responsible for applicable destination-country taxes, duties, customs charges, import permits, clearance costs, or other charges imposed by authorities.

Customers should ensure that products ordered are legally permitted for import into their destination country.

DOMALEX NIG LTD may provide reasonable assistance or coordination where applicable but cannot be responsible for laws, policies, duties, restrictions, or decisions imposed by authorities outside our control.

13. Delivery and Logistics

Delivery timelines provided by DOMALEX NIG LTD are estimates unless a specific delivery commitment has been expressly agreed in writing.

Delivery may be affected by:

  • Transportation availability
  • Weather
  • Customs procedures
  • Port delays
  • Documentation
  • Government restrictions
  • Supplier delays
  • Shipping schedules
  • Force majeure events
  • Other circumstances outside our reasonable control

We will make reasonable efforts to coordinate delivery and communicate material delays where practicable.

14. Inspection and Acceptance

Customers should inspect products upon receipt where reasonably possible.

Any complaint concerning quantity, visible damage, packaging, or product conformity should be communicated to DOMALEX NIG LTD within a reasonable period after delivery.

Where a complaint is made, customers may be required to provide relevant documentation, photographs, inspection reports, delivery records, or other evidence necessary to assess the issue.

15. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations will depend on the nature of the product, the reason for the request, the agreed commercial terms, and applicable law.

Certain products, especially agricultural commodities, bulk materials, customized orders, or products procured specifically for a customer, may not be eligible for return after procurement or dispatch unless otherwise agreed.

Any refund that is approved will be handled according to the applicable transaction terms.

16. Third-Party Services

DOMALEX NIG LTD may work with third-party suppliers, transporters, logistics companies, shipping providers, inspection companies, professional advisers, payment providers, and other service providers.

Where third parties are involved, their own terms and conditions may also apply.

We will take reasonable care when selecting and coordinating third-party service providers but cannot guarantee the independent actions, performance, or policies of every third party.

17. Consulting Services

Where DOMALEX NIG LTD provides tax, financial, business registration, procurement, or other consulting services, information provided is intended for general business and advisory purposes.

Unless expressly stated otherwise, our consulting services do not constitute legal advice, licensed professional advice, or a guarantee of a particular financial, tax, regulatory, or business outcome.

Where specialized legal, accounting, tax, regulatory, or professional advice is required, customers should consult an appropriately qualified professional.

18. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate information
  • Provide complete order and delivery details
  • Use our website lawfully
  • Not submit fraudulent information
  • Not impersonate another person or organization
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the security or operation of the website
  • Not use the website for unlawful activities
  • Comply with applicable laws and regulations

19. Intellectual Property

Unless otherwise stated, the content on this website, including:

  • Logos
  • Branding
  • Text
  • Graphics
  • Images
  • Layouts
  • Designs
  • Documents
  • Other original materials

is owned by or licensed to DOMALEX NIG LTD and is protected by applicable intellectual property laws.

You may view and use website content for legitimate personal or business enquiry purposes.

You may not reproduce, modify, distribute, sell, republish, or commercially exploit our content without prior written permission.

20. Website Availability

We aim to keep our website available and functional. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable because of:

  • Maintenance
  • Hosting issues
  • Security incidents
  • Technical failures
  • Software updates
  • Network problems
  • Circumstances beyond our control

21. External Links

Our website may contain links to third-party websites and services.

These links are provided for convenience or additional information.

DOMALEX NIG LTD does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

22. Limitation of Liability

To the extent permitted by applicable law, DOMALEX NIG LTD will not be responsible for losses arising directly or indirectly from:

  • Delays caused by third parties
  • Customs or regulatory decisions
  • Shipping delays
  • Supplier failures
  • Incorrect information supplied by customers
  • Events outside our reasonable control
  • Temporary website unavailability
  • Unauthorized use of customer accounts or information caused by circumstances outside our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

23. Force Majeure

DOMALEX NIG LTD will not be liable for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Severe weather
  • Fire
  • Flood
  • Epidemics or pandemics
  • War
  • Civil unrest
  • Government restrictions
  • Strikes
  • Port closures
  • Transportation disruptions
  • Supply chain disruptions
  • Cybersecurity incidents
  • Power or network failures
  • Changes in law or regulations
  • Other circumstances beyond reasonable control

Where practical, we will communicate significant disruptions and work toward a reasonable solution.

24. Fraud and Suspicious Transactions

DOMALEX NIG LTD reserves the right to investigate or decline transactions that appear fraudulent, suspicious, unlawful, or inconsistent with legitimate business purposes.

Customers should ensure that all information supplied to DOMALEX is accurate and truthful.

25. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how DOMALEX NIG LTD collects, uses, stores, and protects personal information.

26. Changes to These Terms

DOMALEX NIG LTD may update these Terms & Conditions from time to time.

Updated terms will be published on this website with a revised “Last Updated” date.

Your continued use of the website after changes have been published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

27. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the laws applicable in the Federal Republic of Nigeria, subject to any mandatory legal requirements that may apply to a particular transaction or international order.

Where appropriate, disputes should first be addressed through good-faith communication and negotiation between the parties before formal legal proceedings are considered.

28. Contact Us

If you have questions about these Terms & Conditions, our products, services, quotations, or business processes, please contact us through our official communication channels.

DOMALEX NIG LTD
Global Procurement, Export & Supply Solutions